Customer portals for your business

Your brand. Their order updates.

Create a customer portal with your branding and domain. Give customers one place to look up orders, follow shipments, and find answers to common questions.

Make order updates part of your customer experience, with your logo, colors, FAQs, and support details.

Example customer orderA4F9-2Q7K
In transit
Estimated deliveryThu, Sep 18
DestinationPortland, OR
  1. Order placed
  2. Being prepared
  3. On its way
  4. Delivered
How it works

Keep customers informed at every stage

  1. Order placed

    Give customers a place to review their purchase after checkout.

  2. Being prepared

    Help customers follow their order while their items are being prepared.

  3. On its way

    Put shipment tracking within reach when customers want to check delivery progress.

  4. Delivered

    Keep order details and your support information accessible after delivery.

Features

A customer portal that works for your business

Customize the experience around your business and give customers the information they need after checkout.

  • Order progress at a glance

    Give customers a place to check progress before sending your team another order status question.

  • No customer accounts

    Let customers look up their orders without creating an account or remembering another password.

  • Your brand, on any screen

    Use your logo and colors on a portal customers can open from their phone or computer.

  • Simple order lookup

    Customers enter their order ID and shipping postal code to find the details of their purchase.

  • Order details and tracking

    Bring purchased items, shipping details, and tracking information together in one customer view.

  • FAQs and support

    Answer common questions with your own FAQs and add a support email or link for customers who need more help.

FAQ

Before you launch your portal

Give your customers one branded place to check order progress, review order details, and find shipment tracking. They can find answers to common order questions without contacting your team.